Guest Experience Specialist

Target; Lecanto (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome and assist guests in our store, delivering quick, friendly service and guiding them through in-store and digital options. You will greet guests, help resolve issues, and promote loyalty programs while maintaining a clean, efficient checkout flow.

The role emphasizes strong communication, problem solving, and adaptability in a fast-paced retail environment, with a flexible schedule including nights and weekends. Benefits and training provided.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Blending problem solving and decision making to positively impact the guest experience.
• Adapting to different guest interactions and situations.
• Promoting and engaging around various benefits, offerings and services.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet; 10ft: be friendly – smile, make eye contact, or wave; 4ft: greet the guest, smile and initiate a warm, helpful interaction.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Communication

Job description

Target is seeking a Guest Advocate to welcome and assist guests in our store, delivering quick, friendly service and guiding them through in-store and digital options. You will greet guests, help resolve issues, and promote loyalty programs while maintaining a clean, efficient checkout flow.

The role emphasizes strong communication, problem solving, and adaptability in a fast-paced retail environment, with a flexible schedule including nights and weekends. Benefits and training provided.