Guest Experience Specialist

schultehotelcareers; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Daily pay

Telemedicine access

Health insurance options

401k with company match

Parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Columbia, SC. You will greet guests, answer inquiries, and ensure a smooth check-in experience with a warm, professional demeanor.

You will coordinate with housekeeping, handle guest requests, and maintain high standards of service in a fast-paced hospitality environment. Strong communication and time management are essential.

Qualifications

• Minimum of one year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• Minimum of High School education

Responsibilities

• Greet guests and provide personal recognition
• Escort VIPs to rooms and check-in
• Answer phone promptly and assist guests
• Maintain front desk area clean and organized
• Handle guest PPI data securely

Skills

Basic computer skills

Verbal & written communication

Time management

Guest service

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in Columbia, SC. You will greet guests, answer inquiries, and ensure a smooth check-in experience with a warm, professional demeanor.

You will coordinate with housekeeping, handle guest requests, and maintain high standards of service in a fast-paced hospitality environment. Strong communication and time management are essential.