Guest Experience Specialist

Oldham Goodwin Group; College Station (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Oldham Goodwin Group in College Station, TX seeks a Front Desk Clerk to greet guests, check in/out, and provide outstanding service. You will handle room assignments, answer phones, and assist guests with inquiries while maintaining accurate records and cash handling.

The role requires strong communication, multitasking, and basic computer skills with Microsoft Office. Prior hospitality experience helps but is not required; a friendly, professional demeanor and reliability are essential to

Qualifikationen

• Education: High school diploma or GED, or equivalent.
• Experience: 0–3 months related experience and/or training, or equivalent.
• Skills: Ability to prioritize and multitask in high-pressure situations.

Aufgaben

• Greet guests warmly and assist with check-in/check-out.
• Handle room assignments and guest requests.
• Provide excellent service and respond to inquiries/complaints.
• Operate hotel computer systems and process payments.
• Answer phones and direct to appropriate staff.
• Coordinate work orders and perform clerical tasks.

Kenntnisse

Communication Skills

Multitasking

Customer Service

Microsoft Office Suite

Ausbildung

High school diploma or GED

Tools

Microsoft Office Suite

Jobbeschreibung

Oldham Goodwin Group in College Station, TX seeks a Front Desk Clerk to greet guests, check in/out, and provide outstanding service. You will handle room assignments, answer phones, and assist guests with inquiries while maintaining accurate records and cash handling.

The role requires strong communication, multitasking, and basic computer skills with Microsoft Office. Prior hospitality experience helps but is not required; a friendly, professional demeanor and reliability are essential to