Guest Experience Specialist

Extended Stay America; Peoria (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

401(k) Savings Plan

Employee Recognition Programs

Job summary

Extended Stay America in Peoria, Illinois is seeking a Guest Services Representative to enhance guest experience through high-quality service. Responsibilities include checking guests in and out, answering inquiries, and maintaining hotel cleanliness.

The ideal candidate should possess a High School Diploma or GED, strong communication skills, and a commitment to customer satisfaction. Join our team for a competitive wage and weekly pay.

Qualifications

• High School Diploma or GED required.
• Must demonstrate strong customer service skills.
• Ability to operate property management systems proficiently.

Responsibilities

• Assist guests with check-ins, check-outs, and inquiries.
• Maintain cleanliness in common areas and the front desk.
• Handle payment transactions and reservations.

Skills

Customer service

Cash handling

Problem-solving

Communication

Education

High School Diploma or GED

Tools

Property management system technology

Job description

Extended Stay America in Peoria, Illinois is seeking a Guest Services Representative to enhance guest experience through high-quality service. Responsibilities include checking guests in and out, answering inquiries, and maintaining hotel cleanliness.

The ideal candidate should possess a High School Diploma or GED, strong communication skills, and a commitment to customer satisfaction. Join our team for a competitive wage and weekly pay.