Guest Experience & Skincare Sales Associate

European Wax Center; Watertown (MA); On-site; USD 27,000 - 36,000; Part time

Job summary

European Wax Center in Watertown, MA is seeking a friendly Guest Service/Sales Associate. You’ll greet guests, discuss skincare goals, explain wax pass options and promotions, and help with reservations to ensure a memorable visit.

The role blends quality customer service with sales, offering base pay plus commissions. A positive, energetic attitude and ability to adapt to busy shifts are essential for success.

Qualifications

• One year of related service or retail experience is preferred.
• Strong interpersonal and communication abilities are required.
• Proficiency with point-of-sale systems and basic computer tech is expected.

Responsibilities

• Greet guests warmly and maintain a inviting front desk presence.
• Engage guests to understand skincare goals and preferences.
• Educate guests on wax pass options, promotions, and prebooking.
• Address inquiries, book reservations, and resolve concerns promptly.
• Keep lobby and desk clean and organized; support teammates.

Skills

Sales experience

Customer service

Interpersonal skills

POS systems

Communication skills

Education

High School

Tools

POS software

Computer literacy

Job description

European Wax Center in Watertown, MA is seeking a friendly Guest Service/Sales Associate. You’ll greet guests, discuss skincare goals, explain wax pass options and promotions, and help with reservations to ensure a memorable visit.

The role blends quality customer service with sales, offering base pay plus commissions. A positive, energetic attitude and ability to adapt to busy shifts are essential for success.