Guest Experience Shift Leader

UDF-MyScoop Branding; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to oversee daily operations, greet guests, and ensure a high standard of service. You will lead a team on shifts, follow company policies, and maintain safety and accuracy in all transactions.

The role requires handling cash, operating the POS and gas consoles, stocking and maintaining product displays, and adhering to alcohol and tobacco sale laws where applicable.

Qualifications

• Guest service excellence and friendly greeting of guests.
• Ability to communicate clearly with customers and team.
• Accurate handling of cash, credit and coupons.
• Must speak, hear and understand English well.

Responsibilities

• Provide the signature Hi Five Guest Experience at all times.
• Prepare DipSide items and serve shakes, sundaes and related treats.
• Operate POS system and gas console, handle transactions accurately.

Skills

Guest service

Communication

Cash handling

English proficiency

Tools

Point of Sale System

Gas Console

Job description

United Dairy Farmers is seeking a Shift Leader to oversee daily operations, greet guests, and ensure a high standard of service. You will lead a team on shifts, follow company policies, and maintain safety and accuracy in all transactions.

The role requires handling cash, operating the POS and gas consoles, stocking and maintaining product displays, and adhering to alcohol and tobacco sale laws where applicable.