Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise team members during assigned shifts. You will handle transactions, supervise guest service, and ensure safety and compliance with policies and laws.

You will also help with inventory, stocking, and store maintenance to keep operations smooth and welcoming. Applicants must be able to communicate clearly in English, assist with shakes and merchandise, and support management in daily tasks to ensure

Qualifications

• Experience delivering a high level of guest service.
• Cares about accuracy in cash handling and transactions.
• Proven ability to operate a POS system and gas console.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to guests.
• Assist with shakes, cones, sundaes and other items.
• Operate POS and gas console and process transactions.
• Stock shelves and ensure proper rotation of items.
• Maintain store cleanliness and safety standards.
• Accurately complete time records and documents.

Skills

Guest service

Cash handling

POS operation

Gas/consolе operation

Stocking & merchandising

English communication

Safety awareness

Tools

POS terminal

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise team members during assigned shifts. You will handle transactions, supervise guest service, and ensure safety and compliance with policies and laws.

You will also help with inventory, stocking, and store maintenance to keep operations smooth and welcoming. Applicants must be able to communicate clearly in English, assist with shakes and merchandise, and support management in daily tasks to ensure