Guest Experience Shift Lead

Joe & the Juice / United Kingdom; San Ramon (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

$23.50 +tips

Employee Discount

Health Insurance

Paid Sick Time

Free coffee – duh

Job summary

Joe & The Juice in San Ramon is seeking a Shift Supervisor to keep the store heartbeat alive. You lead the shift, manage daily operations, and support juicers to deliver great guest experiences.

With 1–2 years of supervisory experience, you stay calm under pressure, coach the team, and help meet sales targets. Benefits include health insurance, paid sick time, free coffee, and staff discounts.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay calm and lead under pressure.
• Passion for people, service and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: ensure the workflow is followed with precision and energy.
• Cleanliness & Standards: supervise daily checklists and keep the store safe and clean.
• Team Training: support juicers through our training mantra and develop the crew.
• Guest Experience: lead by example to create warm, memorable guest interactions.
• Sales Focus: monitor targets, manage deliveries, and support store sales

Skills

Supervisory experience

Organizational skills

Communication skills

Calm under pressure

Team-first mindset

Job description

Joe & The Juice in San Ramon is seeking a Shift Supervisor to keep the store heartbeat alive. You lead the shift, manage daily operations, and support juicers to deliver great guest experiences.

With 1–2 years of supervisory experience, you stay calm under pressure, coach the team, and help meet sales targets. Benefits include health insurance, paid sick time, free coffee, and staff discounts.