Shift Supervisor: Lead Vibe & Guest Experience

Joe & the Juice / United States; San Diego (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Free coffee

$22.57 hourly plus tips

Job summary

Joe & the Juice in San Diego seeks a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, delegate tasks, and support the management team to ensure smooth operations and high guest satisfaction.

You will mentor juicers through our training mantra and keep energy high while hitting daily sales targets. This role offers a fast-paced, people-first environment with opportunities to grow across locations.

Qualifications

• 1–2 years of experience in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay calm and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Customer service mindset

Strong communication

Team leadership

Job description

Joe & the Juice in San Diego seeks a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, delegate tasks, and support the management team to ensure smooth operations and high guest satisfaction.

You will mentor juicers through our training mantra and keep energy high while hitting daily sales targets. This role offers a fast-paced, people-first environment with opportunities to grow across locations.