Guest Experience & Service Leader - Flexible Schedules

Logan's Roadhouse; Dalton (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Logan's Roadhouse in Dalton, GA seeks a Service Manager to deliver exceptional guest experiences and drive revenue growth while maintaining a positive team environment. You will actively engage guests, resolve issues, supervise staff, and uphold brand standards.

The role includes managing scheduling, controlling food and labor costs, ensuring sanitation and safety compliance, developing team members, and maintaining vendor relations to support smooth daily operations and outstanding service.

Qualifications

• High school diploma or GED required.
• 3+ years of restaurant experience.
• Supervisory experience requested.
• Strong leadership and management skills.
• Excellent communication and teamwork abilities.
• Energetic, flexible, and dependable.
• Ability to motivate staff and maintain standards.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Train and develop team members to ensure competency and high standards of service.
• Ensure compliance with sanitation and safety regulations (ServSafe, HACCP, OSHA).
• Manage day-to-day operations, including scheduling and shift management.
• Monitor food and beverage quality, inventory, and costs to optimize profitability.

Skills

Leadership

Customer service

Problem solving

Staff development

Budgeting / cost control

Scheduling

Cash handling / POS

Safety compliance

Communication

Supervisory experience

Education

High school diploma or GED

Tools

Computer skills

Job description

Logan's Roadhouse in Dalton, GA seeks a Service Manager to deliver exceptional guest experiences and drive revenue growth while maintaining a positive team environment. You will actively engage guests, resolve issues, supervise staff, and uphold brand standards.

The role includes managing scheduling, controlling food and labor costs, ensuring sanitation and safety compliance, developing team members, and maintaining vendor relations to support smooth daily operations and outstanding service.