Guest Experience Server — Upsell & Teamwork

Milford Hospitality Group; Milford (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Milford Hospitality Group is seeking friendly, attentive servers in Milford, PA to create a memorable guest experience. You will greet guests, take orders, serve food and beverages, and ensure accuracy of orders while maintaining a clean, welcoming station.

Responsibilities include upselling, handling payments, and collaborating with kitchen and front‑house staff. A RAMP certification is required within 30 days of hire to ensure compliant alcohol service.

Qualifications

• Knowledge of current food & drink menu, chef specials, 86’ed items.
• Delivering food and drinks, fulfilling customer needs, upselling and communicating orders to the kitchen.
• Preparing final bill, handling payments and processing at the point of sale.
• Performing side work and daily beautifications.
• Following uniform policy and standards.
• Knowledge of carding procedure for alcohol; RAMP certification within 30 days of hire.
• Be ready to help other staff members; teamwork encouraged.

Responsibilities

• Know the current menu and specials and communicate effectively to guests.
• Deliver orders promptly, fulfill guest needs, upsell where appropriate.
• Prepare checks and process payments accurately.
• Maintain station cleanliness and complete side work.
• Adhere to uniform policy and appearance standards.
• Ensure proper alcohol service and carding per policy.

Skills

Menu knowledge

Upselling

Teamwork

Cash handling

POS systems

Alcohol service / carding

Education

RAMP certification

Job description

Milford Hospitality Group is seeking friendly, attentive servers in Milford, PA to create a memorable guest experience. You will greet guests, take orders, serve food and beverages, and ensure accuracy of orders while maintaining a clean, welcoming station.

Responsibilities include upselling, handling payments, and collaborating with kitchen and front‑house staff. A RAMP certification is required within 30 days of hire to ensure compliant alcohol service.