Guest Experience Server & Upsell Specialist

MILFORD HOSPITALITY GROUP INC; Milford (Bucks County); On-site; USD 21,000 - 34,000; Full time

Job summary

Milford Hospitality Group Inc. is seeking a server to provide friendly, efficient service and create a welcoming dining experience for guests.

You will be knowledgeable about the menu, communicate orders to the kitchen, upsell where appropriate, and handle payment processing to finalize checks. Responsibilities include delivering food and drinks, maintaining proper side work, and adhering to uniform policy while supporting teammates as needed.

Qualifications

• Knowledge of current food & drink menu, chef specials, 86’ed items.
• Delivering food/drink and fulfilling customer needs with accurate orders.
• Handling payments and preparing final bill.

Responsibilities

• Greet guests and create a welcoming, relaxed dining experience.
• Take and communicate orders to the kitchen accurately.
• Deliver food and beverages, upsell when appropriate and ensure guest satisfaction.
• Perform side work and daily beautifications; maintain uniform policy.

Skills

Guest service

Upselling

Teamwork

Carding procedures

Job description

Milford Hospitality Group Inc. is seeking a server to provide friendly, efficient service and create a welcoming dining experience for guests.

You will be knowledgeable about the menu, communicate orders to the kitchen, upsell where appropriate, and handle payment processing to finalize checks. Responsibilities include delivering food and drinks, maintaining proper side work, and adhering to uniform policy while supporting teammates as needed.