Server - Part Time

The Club at Twin Lakes; Coffeetown (PA); On-site; USD 17,000 - 28,000; Full time

Job summary

The Club at Twin Lakes is seeking energetic Servers to join our service team. You will take orders, serve food and beverages, upsell items, and ensure guest satisfaction in a fast-paced environment.

A minimum of 3 years serving experience in a high-volume restaurant or bar is preferred, along with strong interpersonal skills and a professional appearance. You will handle payments, maintain a clean workspace, check IDs, and assist coworkers as a team player.

Qualifications

• Must upsell food and beverage items.
• Strong interpersonal skills and cordial behavior.
• Minimum of 3 years serving experience in a high-volume restaurant or bar.
• Ability to upsell and drive revenue.
• Must be able to check IDs and suspend service to intoxicated customers.
• Pennsylvania RAMP or comparable training may be required.

Responsibilities

• Provide prompt and courteous food & beverage service to guests while maximizing sales.
• Provide superior table service according to established standards.
• Maintain clean and organized work area for efficiency and aesthetics.
• Handle payments and complete transactions according to standard.
• Notify management of incidents involving alcohol impairment or intoxicated guests.
• Collaborate with team to ensure smooth service during busy periods.
• Assist coworkers as needed to maintain service levels.

Skills

Upselling

Interpersonal skills

Team player

Organizational skills

Time management

Mathematical skills

Beer, Wine & Spirits knowledge

Job description

We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!Team Member Benefits:Hotel Room Discounts across multiple brandsOther Supplemental BenefitsEssential Job Functions:Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage itemsProvide superior table service to guests in accordance with established standardsEnsures customer requests are completed in a courteous manner based on our standards.Maintain clean and organized work area to maximize efficiency and aesthetic standardsInteracts verbally with all guests, creating a service oriented and upbeat atmosphereComplete all payment transactions according to standardComplete all side-work according to standardClean and re-set tables according to standardNotify management of incidents involving excessive alcohol consumption or impaired customers.Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.Complies with all established F&B standardsMust be able to suspend service to intoxicated individuals in accordance with Pennsylvania lawExecute other duties as assigned by managementMust have strong organizational, time management and mathematical skillsMust be willing to “pitch-in” and help co-workers with their job duties and be a team player.Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu itemsMaintain a professional appearance and manner at all times.Must demonstrate the ability to upsell and drive revenue.Must have a minimum of 3 years serving experience in a high-volume restaurant or barAbility to exercise judgment in evaluating situations and in making sound decisions.Must have strong interpersonal skills and cordial behaviorFlexible working hours, we are open 7 days a week. daytime, evenings, weekends, and holidays.Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouchingMust complete state specific (Pennsylvania) RAMP or Comparable TrainingJob descriptions and responsibilities are subject to change depending on business needs.