Guest Experience Server — Upsell & Seamless Service

IH Trumbull MGMT LLC; Nichols (CT); On-site; USD 17,000 - 25,000; Full time

Job summary

IH Trumbull MGMT LLC seeks an enthusiastic Server to greet guests, take orders with accuracy, and deliver food and beverages with care. You will manage tables, process payments at the POS, and collaborate closely with the kitchen and other staff to ensure a smooth, memorable dining experience.

Responsibilities include upselling, maintaining cleanliness, handling guest concerns professionally, and possessing strong menu knowledge. This is a full-time, on-site position based in Trumbull, CT.

Qualifications

• Greet and seat guests promptly.
• Take accurate food and beverage orders with clarity.
• Serve food and beverages with proper presentation and temperature.
• Process payments using POS and handle cash responsibly.
• Manage table assignments and rotations to maximize seating.
• Upsell additional items to increase sales and satisfaction.
• Collaborate with kitchen staff for seamless service.
• Maintain clean, safe work areas following sanitation guidelines.
• Address guest concerns professionally and efficiently.
• Demonstrate strong menu knowledge including ingredients.

Responsibilities

• Greet and seat guests promptly and courteously.
• Take accurate food and beverage orders, ensuring clarity.
• Efficiently serve food and beverages with proper presentation.
• Process payments accurately using POS, handling cash and cards.
• Manage table assignments and rotations to maximize turnover.
• Proactively upsell to increase sales and guest satisfaction.

Skills

Greeting & seating

Order taking

Customer service

POS transactions

Upselling

Team collaboration

Menu knowledge

Sanitation & safety

Job description

IH Trumbull MGMT LLC seeks an enthusiastic Server to greet guests, take orders with accuracy, and deliver food and beverages with care. You will manage tables, process payments at the POS, and collaborate closely with the kitchen and other staff to ensure a smooth, memorable dining experience.

Responsibilities include upselling, maintaining cleanliness, handling guest concerns professionally, and possessing strong menu knowledge. This is a full-time, on-site position based in Trumbull, CT.