Guest Experience Server: Hospitality Pro with Growth & Perks

Saint-Kate-Arts-Hote; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts at Marcus Hotels & 

Discounts at Marcus Hotels & Resorts

Discounted parking

Job summary

Saint Kate - The Arts Hotel in Milwaukee is seeking a friendly Server to enhance guests’ dining experiences at The Studio. You will guide guests through the menu, take and relay orders, and ensure smooth service from greeting to payment.

Prior hospitality experience and the ability to work as part of a team are essential. You’ll handle POS transactions, restock, and help maintain a spotless dining area during shifts.

Qualifications

• Prior food and beverage experience required.
• Ability to maintain service standards and etiquette.
• Ability to read, write, and speak English.
• Cash handling experience preferred.
• Knowledge of table settings and service ware.
• Ability to operate POS to pre-check orders.

Responsibilities

• Greet guests in a friendly, courteous manner and explain specials.
• Record and repeat orders to ensure accuracy, using guest name where possible.
• Input orders into the POS and communicate with the kitchen.
• Deliver orders, assist with beverages, and enforce liquor regulations.
• Upsell desserts or specialty coffees and present the check promptly.
• Collect payment and thank guests, inviting return visits.
• Assist teammates and maintain cleanliness and stocking during shifts.

Skills

Customer service

English proficiency

POS familiarity

Team player

Self-motivated

Cash handling

Hospitality experience

Tools

POS system

Job description

Saint Kate - The Arts Hotel in Milwaukee is seeking a friendly Server to enhance guests’ dining experiences at The Studio. You will guide guests through the menu, take and relay orders, and ensure smooth service from greeting to payment.

Prior hospitality experience and the ability to work as part of a team are essential. You’ll handle POS transactions, restock, and help maintain a spotless dining area during shifts.