Guest Experience Server — Create Memorable Connections

Kimpton Hotels & Restaurants; Milwaukee (WI); On-site; USD 16,531 - 26,174; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a hospitality professional to provide outstanding guest service in a fast-paced restaurant setting in Milwaukee. You’ll greet guests, take orders, and ensure accurate delivery of food and beverages with a focus on personal, memorable experiences.

The role emphasizes knowledge of the menu, wine service, and excellent communication with guests and team members, while maintaining high standards of service across shifts.

Qualifications

• 1 year of experience in a similar or supportive role preferred.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu, and allergy information to guests.

Responsibilities

• Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
• Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
• Greet and welcome guests and promptly attend to tables.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s).

Skills

Customer service

Communication

Multi-tasking

POS system

Attention to detail

Education

Food Handler Certification

Alcohol Awareness Certification

Job description

Kimpton Hotels & Restaurants is seeking a hospitality professional to provide outstanding guest service in a fast-paced restaurant setting in Milwaukee. You’ll greet guests, take orders, and ensure accurate delivery of food and beverages with a focus on personal, memorable experiences.

The role emphasizes knowledge of the menu, wine service, and excellent communication with guests and team members, while maintaining high standards of service across shifts.