Guest Experience Server — Four-Diamond Service

Infor; Temecula (CA); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Pechanga Resort Casino in Temecula, CA seeks friendly servers to greet tables, upsell menu items, and provide four-diamond service. You will tailor service to each guest, pair food and beverages, and ensure accuracy from order to payment while maintaining a warm, professional demeanor.

Requirements include a High School diploma or GED, at least six months of experience preferred, fluent English, and the ability to work nights, weekends and holidays.

Qualifications

• High School diploma or GED required; at least six (6) months experience preferred.
• Fluent English reading, writing and comprehension.
• Must qualify to obtain and maintain a Class “A” gaming license, a Food Handlers Certificate and a Tips Certification.

Responsibilities

• Greet tables upon arrival with a warm and personable approach.
• Sell menu items by being specific and pairing items to guest tastes.
• Be an ambassador of the guest by tailoring service to expectations.
• Take guests’ order accurately and deliver food orders in a timely manner.
• Take and deliver beverage orders for each table.
• Preset tables for service with items guests may need.
• Clear soiled china, glass, and silverware throughout dining experience.
• Be knowledgeable about all menu items (food/beverage/wine).
• Demonstrate proper service etiquette with every guest.
• Maintain an accurate running check and present the final bill.
• Process all payments according to PRC Cash Handling Procedures.
• Other duties as assigned.

Skills

Tray service

Take direction

Multitasking

Fluent English

Personable

Menu knowledge

90-day training

Flexible schedule

Education

High School diploma or GED

Job description

Pechanga Resort Casino in Temecula, CA seeks friendly servers to greet tables, upsell menu items, and provide four-diamond service. You will tailor service to each guest, pair food and beverages, and ensure accuracy from order to payment while maintaining a warm, professional demeanor.

Requirements include a High School diploma or GED, at least six months of experience preferred, fluent English, and the ability to work nights, weekends and holidays.