Guest Experience Server – Four-Diamond Service

Infor

Temecula (CA)

On-site

USD 32,000 - 52,000

Full time

14 days+

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Job summary

Pechanga Resort & Casino in Temecula, CA is seeking Servers to deliver Four Diamond service in its restaurant venues. You will greet guests, upsell menu items, and tailor service to individual tastes, presenting a personable and memorable dining experience.

Requirements include a High School diploma or GED and at least 6 months’ experience preferred, with fluent English and strong multitasking. Training on POS and service standards will be provided within the first 90 days.

Qualifications

High School diploma or GED required.
At least 6 months’ experience preferred.
Must qualify to obtain and maintain a Class “A” gaming license.
Must qualify to obtain and maintain a Food Handlers Certificate.
Must qualify to obtain and maintain a Tips Certification.

Responsibilities

Greet tables with a warm, personable approach.
Sell menu items by pairing with guest tastes.
Act as ambassador of the guest, tailoring service to their expectations.
Take orders accurately and deliver promptly.
Take and deliver beverage orders for each table.
Pre‑set tables with items guests may need.
Clear soiled china, glass or silverware throughout dining experience.
Be knowledgeable about all menu items and wine.
Demonstrate working knowledge of proper service etiquette with every guest.
Keep an accurate running check of orders and process payments according to procedures.
Other duties as assigned.