Guest Experience Server – Four-Diamond Service

Infor; Temecula (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Pechanga Resort & Casino in Temecula, CA is seeking Servers to deliver Four Diamond service in its restaurant venues. You will greet guests, upsell menu items, and tailor service to individual tastes, presenting a personable and memorable dining experience.

Requirements include a High School diploma or GED and at least 6 months’ experience preferred, with fluent English and strong multitasking. Training on POS and service standards will be provided within the first 90 days.

Qualifications

• High School diploma or GED required.
• At least 6 months’ experience preferred.
• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.

Responsibilities

• Greet tables with a warm, personable approach.
• Sell menu items by pairing with guest tastes.
• Act as ambassador of the guest, tailoring service to their expectations.
• Take orders accurately and deliver promptly.
• Take and deliver beverage orders for each table.
• Pre‑set tables with items guests may need.
• Clear soiled china, glass or silverware throughout dining experience.
• Be knowledgeable about all menu items and wine.
• Demonstrate working knowledge of proper service etiquette with every guest.
• Keep an accurate running check of orders and process payments according to procedures.
• Other duties as assigned.

Skills

Fluent English

Multitasking

Time Management

Tray Service

Guest Service

Menu Knowledge

Sales Ability

Education

High School Diploma or GED

Job description

Pechanga Resort & Casino in Temecula, CA is seeking Servers to deliver Four Diamond service in its restaurant venues. You will greet guests, upsell menu items, and tailor service to individual tastes, presenting a personable and memorable dining experience.

Requirements include a High School diploma or GED and at least 6 months’ experience preferred, with fluent English and strong multitasking. Training on POS and service standards will be provided within the first 90 days.