Guest Experience Server – Create Memorable Moments

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

160 Hard Rock Casino Cincinnati LLC is seeking a Hard Rock Cafe Server to guide guests through their dining experience, take orders, and ensure memorable service. You will operate a POS system, handle payments, and maintain a clean station in a fast-paced environment.

The role emphasizes knowledge of products, friendly guest interactions, and the ability to upsell while upholding food safety standards.

Qualifications

• Follows all food safety & sanitation procedures.
• Remains calm in a hectic, fast-paced atmosphere.
• Demonstrates a positive and outwardly friendly attitude toward guests.

Responsibilities

• Taking guests' orders and running food.
• Handling cash and other forms of payment.
• Using a point-of-sale system for transactions.
• Check IDs for legal drinking age and demonstrate responsible alcohol service.
• Maintain a clean and organized station, including setup and breakdown duties.
• Direct guests to areas and restrooms and create memorable experiences.

Skills

Calm under pressure

Organizational skills

Attention to detail

Friendly attitude

Education

High School diploma or equivalent

Job description

160 Hard Rock Casino Cincinnati LLC is seeking a Hard Rock Cafe Server to guide guests through their dining experience, take orders, and ensure memorable service. You will operate a POS system, handle payments, and maintain a clean station in a fast-paced environment.

The role emphasizes knowledge of products, friendly guest interactions, and the ability to upsell while upholding food safety standards.