Experiential Server & Guest Experience Champion

Hard Rock Cafe; Miami (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

Hard Rock Cafe is seeking a Server to guide guests through the core moments of their Hard Rock experience. You will take orders, run food, handle cash and other payments, and use a POS system to complete transactions while ensuring accurate I.D.

checks and responsible alcohol service. You will demonstrate extensive product knowledge, practice suggestive selling, maintain a clean station, and create memorable experiences that turn guests into "Raving Fans." You’ll also perform opening/closing

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash and other payments.
• Processing sales on the POS system.
• Checking IDs for under-30 guests.
• Ensuring responsible alcohol service.
• Showing strong product knowledge.
• Using suggestive selling techniques.
• Answering questions clearly and politely.
• Anticipating guest needs and following up.
• Keeping station clean and organized.
• Opening/closing duties and station setup.
• Knowing table and station numbers.
• Directing guests to areas and restrooms.
• Creating memorable experiences.
• Entertaining guests to earn Raving Fans.

Job description

Hard Rock Cafe is seeking a Server to guide guests through the core moments of their Hard Rock experience. You will take orders, run food, handle cash and other payments, and use a POS system to complete transactions while ensuring accurate I.D.

checks and responsible alcohol service. You will demonstrate extensive product knowledge, practice suggestive selling, maintain a clean station, and create memorable experiences that turn guests into "Raving Fans." You’ll also perform opening/closing