Guest Experience Server

Hard Rock Cafe; Myrtle Beach (SC); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe Myrtle Beach seeks an upbeat server to take guests' orders, run food, handle payments, and provide a memorable dining experience in a fast-paced restaurant.

You will demonstrate responsible alcohol service, assist guests with menu recommendations, maintain a clean, organized station, and help create exceptional moments that turn guests into loyal fans. You will collaborate with teammates, ensure accuracy, and contribute to a welcoming atmosphere that encourages repeat visits.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under 30 years old.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Job description

Hard Rock Cafe Myrtle Beach seeks an upbeat server to take guests' orders, run food, handle payments, and provide a memorable dining experience in a fast-paced restaurant.

You will demonstrate responsible alcohol service, assist guests with menu recommendations, maintain a clean, organized station, and help create exceptional moments that turn guests into loyal fans. You will collaborate with teammates, ensure accuracy, and contribute to a welcoming atmosphere that encourages repeat visits.