Guest Experience Server

Raines Co; Columbia (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision benefits

401K

PTO program

Zusammenfassung

Raines Co. is seeking an energetic server to greet guests, explain menu items, and suggestive-sell to maximize guest satisfaction at our Columbia, SC location. You will relay orders, deliver to tables, and maintain a clean, efficient service station.

Two years of server experience in hospitality is preferred, with Front of House proficiency and POS system expertise (Aloha, Micros). Certifications such as ServSafe or TIPS are valued; a high school diploma or equivalent is required.

Qualifikationen

• Two years’ experience as server in hotels, restaurants, or related fields.
• Prior experience as server, busser, runner, host(ess) preferred
• Front of House proficiency
• Proficient in POS Systems, Aloha, Micros, etc or similar computer applications
• Certifications as required by Federal, State, or Local agencies
• ServSafe, TIPS Certification preferred or ability to obtain
• Minimum High school diploma, GED or equivalent

Aufgaben

• Greet guests, explains menu items/specials using concise and descriptive language
• Listens and responds to guest’s needs
• Suggestively sells menu items to include appetizers, drinks, entrees and desserts
• Promptly and accurately relays guest orders to kitchen staff
• Picks up and delivers orders to appropriate guests within prescribed time limits, ensuring accuracy of the order
• Returns to the table throughout the guest’s visit to ask if they are satisfied, check for refills, clear items as needed from the table and deliver guest check when appropriate
• Assist bartenders or other servers as needed
• Performs side duties such as cleaning, rolling silverware, setting tables, sweeping, etc
• Maintains restaurants/station in a clean and presentable manner at all times
• Complies with all health and safety regulations

Kenntnisse

Customer service

Upselling

POS literacy

Teamwork

Ausbildung

High school diploma or equivalent

Tools

POS Systems

Aloha

Micros

Jobbeschreibung

Raines Co. is seeking an energetic server to greet guests, explain menu items, and suggestive-sell to maximize guest satisfaction at our Columbia, SC location. You will relay orders, deliver to tables, and maintain a clean, efficient service station.

Two years of server experience in hospitality is preferred, with Front of House proficiency and POS system expertise (Aloha, Micros). Certifications such as ServSafe or TIPS are valued; a high school diploma or equivalent is required.