Guest Experience & Sales Specialist

EWC Growth LLC.; Greenville (NY); Presencial; USD 37.000 - 46.000; Jornada completa

Descripción de la vacante

EWC Growth LLC. is seeking a Guest Service Associate to deliver an exceptional guest experience while supporting sales goals. You will educate guests on services and products, upsell retail items, and assist with daily administrative tasks.

The role requires timely arrivals, adherence to dress code, and a focus on creating memorable guest interactions in a luxury environment. Qualification includes a high school diploma or GED and 2+ years of customer service or sales experience, with strong

Formación

• High school diploma or GED is required.
• 2+ years of customer service or sales experience, preferably in retail.
• Excellent interpersonal, written and verbal communication skills.
• Strong time management and organizational abilities.

Responsabilidades

• Understand European Wax Center services and products.
• Upsell and cross-sell retail products and waxing services.
• Educate guests on benefits and savings of Wax Passes.
• Assist guests with check-ins/check-outs and reservations.
• Process payments and refunds and handle reservations requests.
• Maintain a clean, welcoming lobby and restrooms.

Conocimientos

Customer service

Sales

Communication

Time management

Educación

High school diploma or GED

Herramientas

Payment processing

Descripción del empleo

EWC Growth LLC. is seeking a Guest Service Associate to deliver an exceptional guest experience while supporting sales goals. You will educate guests on services and products, upsell retail items, and assist with daily administrative tasks.

The role requires timely arrivals, adherence to dress code, and a focus on creating memorable guest interactions in a luxury environment. Qualification includes a high school diploma or GED and 2+ years of customer service or sales experience, with strong