Guest Experience Sales Associate - Golf Shop

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Pinehurst, LLC. seeks a friendly retail associate to help customers select merchandise and complete purchases. The role emphasizes delivering excellent customer service, maintaining a clean shop, and supporting golf staff during check-ins.

Responsibilities include greeting guests, identifying needs with open-ended questions, presenting options, and suggesting complementary items. Proficiency with the POS system and participation in training programs are required.

Qualifications

• High school diploma or GED and at least six months related experience, or an equivalent combination of education and experience.

Responsibilities

• Greet guests within 30 seconds of entering the shop.
• Ask open-ended questions to determine needs.
• Show options and recommend complementary items.
• Build sales by suggesting related products.
• Assist golf staff with check-ins when needed.
• Operate the POS system and handle transactions.
• Participate in training, vendor seminars, and sales contests.
• Perform opening and closing procedures.
• Maintain a clean, neatly merchandised sales floor.
• Assist with inventory and cross-train across shops.

Skills

Customer service

Sales experience

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Pinehurst, LLC. seeks a friendly retail associate to help customers select merchandise and complete purchases. The role emphasizes delivering excellent customer service, maintaining a clean shop, and supporting golf staff during check-ins.

Responsibilities include greeting guests, identifying needs with open-ended questions, presenting options, and suggesting complementary items. Proficiency with the POS system and participation in training programs are required.