Lead Retail Sales & Training Specialist

Pinehurst; Pinehurst (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

Pinehurst is seeking a Lead Retail Associate for the Pinehurst Retail Team. The role focuses on leading and training staff to deliver exemplary customer service while maintaining a clean, stocked Shop.

Responsibilities include managing product mix throughout the year, training staff, coordinating with the Retail Operations team for restocking, and ensuring sales goals are met. Proficiency with the POS system is required.

Qualifications

• High school diploma or GED is required.
• At least 2 years of retail experience are required.
• Previous leadership or training experience is a plus.

Responsibilities

• Greet guests and provide excellent customer service.
• Train and mentor new retail employees in the Main Golf Shop.
• Coordinate restocking with Retail Operations and buying teams.
• Maintain merchandising standards and clean, organized shop environments.
• Act as Manager on Duty during shifts when needed.
• Assist with merchandise events, contests, and corporate/eCommerce inventories.

Skills

Customer service

Team leadership

Staff training

Inventory management

Education

High School diploma or GED

Tools

POS System

Job description

Pinehurst is seeking a Lead Retail Associate for the Pinehurst Retail Team. The role focuses on leading and training staff to deliver exemplary customer service while maintaining a clean, stocked Shop.

Responsibilities include managing product mix throughout the year, training staff, coordinating with the Retail Operations team for restocking, and ensuring sales goals are met. Proficiency with the POS system is required.