Golf Guest Services & Tee Time Concierge

Pinehurst; Pinehurst (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Pinehurst resort seeks a friendly golf shop attendant to greet guests and direct them to the right amenities in a busy environment. You will check in players, assist with merchandise, and manage tee time systems with accuracy.

Strong customer service and multitasking skills are important as you answer calls and support corporate events and member tournaments. The role emphasizes guest satisfaction and professional presentation.

Qualifications

• Must have high school diploma or GED and at least three months related experience or an equivalent combination.
• Front desk or guest services experience is a plus.

Responsibilities

• Greet members/guests and direct to resort amenities.
• Check-in members/guests for golf and assist with merchandise purchases.
• Utilize tee time computer system.
• Handle high volume telephone inquiries.
• Assist professional staff with corporate outings and member tournaments.
• Handle customer relation concerns/issues.
• Keep Golf Shop neat and clean throughout the day.

Skills

Customer service

Education

High school diploma or GED

Tools

Tee time computer system

Job description

Pinehurst resort seeks a friendly golf shop attendant to greet guests and direct them to the right amenities in a busy environment. You will check in players, assist with merchandise, and manage tee time systems with accuracy.

Strong customer service and multitasking skills are important as you answer calls and support corporate events and member tournaments. The role emphasizes guest satisfaction and professional presentation.