Guest Experience & Sales Associate

Macy's, Inc.; Glendale (AZ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

401(k) match

Paid time off

Holidays

Career development

Volunteer opportunities

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling that delivers results with genuine hospitality. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services.

On the sales floor or in fitting rooms, your warmth and product knowledge turn visits into memorable moments. You’ll stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.

Responsibilities

• Greet customers and engage with warmth to build relationships.
• Achieve selling goals by driving performance through customer engagement and smart selling behaviors.
• Help keep the sales floor clean, organized, and inviting.
• Explain Loyalty program benefits and ensure customers have what they need.
• Support teams with honesty, care, and collaboration to serve customers and communities.

Skills

Customer engagement

Sales goals

Teamwork

Communication

Flexibility

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling that delivers results with genuine hospitality. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services.

On the sales floor or in fitting rooms, your warmth and product knowledge turn visits into memorable moments. You’ll stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors.