Guest-Focused Retail Sales Pro

Macy's, Inc.; Murray (UT); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling excellence with genuine hospitality, turning shopping visits into memorable experiences.

You’ll understand customer needs, provide personalized recommendations, and help connect customers with the right products and services on the sales floor or in fitting rooms. You will stay focused on achieving selling goals by engaging customers, building trust, and driving loyalty.

Qualifications

• Customer service experience and ability to engage with customers.
• Ability to work in a team and collaborate with colleagues.
• Strong communication skills and ability to follow directions.
• Flexible availability including weekends and holidays.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Engage with customers to drive sales and meet targets through smart selling behaviors.
• Promote Macy’s Loyalty program and ensure customers have necessary information.
• Support with merchandising, pricing updates, and product placement as needed.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling excellence with genuine hospitality, turning shopping visits into memorable experiences.

You’ll understand customer needs, provide personalized recommendations, and help connect customers with the right products and services on the sales floor or in fitting rooms. You will stay focused on achieving selling goals by engaging customers, building trust, and driving loyalty.