Customer Experience & Sales Associate

Macy's; Greendale (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Merchandise discounts

Incentives

401(k) match

Health plan

Paid time off

Job summary

Macy's is hiring a Retail Selling Colleague. You blend selling that delivers results with genuine hospitality, taking time to understand each customer's needs and offering personalized recommendations that connect them with the right products and services.

This role goes beyond a cashier: you keep the sales floor inviting, recover merchandise, and share loyalty program benefits while helping the team reach daily goals. Weekend shifts are required, and full-time schedules typically 30+ hours.

Qualifications

• Availability for flexible days, including weekends.
• Ability to communicate effectively with customers and colleagues.
• Comfort with learning policies and using a cash register.
• Willingness to stand for extended periods and lift light loads.

Responsibilities

• Welcome customers and identify needs, offering personalized recommendations.
• Maintain a clean, organized sales floor and assist with merchandise recovery.
• Promote Macy's Loyalty program and support sales goals.

Skills

Customer service

Sales goals

Effective communication

Teamwork

Adaptability

Tools

Cash register

Handheld devices

Job description

Macy's is hiring a Retail Selling Colleague. You blend selling that delivers results with genuine hospitality, taking time to understand each customer's needs and offering personalized recommendations that connect them with the right products and services.

This role goes beyond a cashier: you keep the sales floor inviting, recover merchandise, and share loyalty program benefits while helping the team reach daily goals. Weekend shifts are required, and full-time schedules typically 30+ hours.