Guest Experience Retail Associate

Macy's, Inc.; Paramus (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy’s Inc. is seeking a Retail Selling Colleague who combines friendly hospitality with effective selling to create standout shopping experiences.

Your role centers on understanding customers, offering tailored recommendations, and connecting them with the right products and services. You’ll work on the sales floor or in fitting rooms, staying informed on arrivals, trends, and promotions while maintaining a welcoming, organized store.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand employment policies and safety rules in English.
• Ability to work on your own or as part of a team.
• Comfortable using handheld devices and cash registers.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Engage customers, educate on promotions, and drive sales.
• Process transactions using the POS system.
• Support teamwork and uphold store standards.
• Contribute to memorable shopping experiences.

Skills

Customer service

Team collaboration

Communication

Sales goals

Tools

POS system

Job description

Macy’s Inc. is seeking a Retail Selling Colleague who combines friendly hospitality with effective selling to create standout shopping experiences.

Your role centers on understanding customers, offering tailored recommendations, and connecting them with the right products and services. You’ll work on the sales floor or in fitting rooms, staying informed on arrivals, trends, and promotions while maintaining a welcoming, organized store.