Guest-First Retail Associate

Macy's, Inc.; Grapevine (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality. You will understand customers' needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting rooms. Your warmth and product knowledge will drive sales and loyalty.

You’ll help keep the space inviting, learn about current promotions, and work as part of a team to meet daily goals while delivering outstanding service to every guest.

Qualifications

• Reads and follows employment policies and safety rules in English.
• Friendly, proactive customer interactions with a focus on personalized service.
• Able to meet daily sales goals and learn about new arrivals/trends.

Responsibilities

• Welcome customers with a warm greeting and build relationships to encourage repeat visits.
• Maintain a clean, organized sales floor and fitting rooms; update signs and pricing as needed.
• Promote loyalty program benefits and finish customer interactions with sincere thanks.
• Collaborate with team to hit sales targets and ensure a positive shopping experience.

Skills

Customer engagement

Communication

Teamwork

Availability weekends

Cash register use

Tools

Cash register

Handheld devices

Job description

Macy's, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality. You will understand customers' needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting rooms. Your warmth and product knowledge will drive sales and loyalty.

You’ll help keep the space inviting, learn about current promotions, and work as part of a team to meet daily goals while delivering outstanding service to every guest.