Customer-Obsessed Retail Selling Colleague

Macy's, Inc.; San Rafael (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You’ll understand customers’ needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll stay focused on meeting sales goals through customer engagement and smart selling behaviors, build trust, and inspire loyalty so each visit feels meaningful and successful.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Able to communicate effectively with customers, co-workers, and supervisors.
• Comfortable using electronic devices and handling transactions.

Responsibilities

• Greet customers and understand their needs to provide personalized recommendations.
• Offer product knowledge and connect customers with the right products and services.
• Keep the sales floor, fitting rooms, and signage clean, organized, and welcoming.
• Assist with merchandise moves, price updates, and restocking as needed.
• Finish transactions with accuracy, thank customers, and promote Macy’s Loyalty programs.

Job description

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You’ll understand customers’ needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll stay focused on meeting sales goals through customer engagement and smart selling behaviors, build trust, and inspire loyalty so each visit feels meaningful and successful.