Customer-First Retail Sales Associate

Macy's, Inc.; BLOOMINGTON (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Macy's, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand customers’ needs, offer personal recommendations, and connect them with the right products and services.

Whether on the sales floor or in the fitting room, your warmth and product knowledge will turn visits into memorable moments. You’ll stay focused on achieving selling goals by driving performance through customer engagement and smart selling

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Enjoy meeting people and sharing information.
• Meet daily sales goals and help achieve store targets.
• Work well in a team and adapt to changing priorities.
• Comfort with using electronic devices.

Responsibilities

• Greet customers and engage with warm conversations to build relationships.
• Understand customer needs and offer personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Promote loyalty program benefits and assist with purchases.
• Support merchandising moves and update signage and prices.
• Finish interactions with a sincere thank-you and ensure customers have what they need.

Skills

Customer service

Communication

Teamwork

Sales-driven

Problem solving

Tools

Cash register

POS system

Handheld devices

Job description

Macy's, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand customers’ needs, offer personal recommendations, and connect them with the right products and services.

Whether on the sales floor or in the fitting room, your warmth and product knowledge will turn visits into memorable moments. You’ll stay focused on achieving selling goals by driving performance through customer engagement and smart selling