Guest Experience & Safety Champion

St. Louis Blues; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The St. Louis Blues at Enterprise Center and Stifel Theatre seek a Guest Experience Safety Ambassador to ensure a seamless and safe visit for all guests. Reporting to Guest Experience Managers, the role involves hospitality, proactive issue resolution, and clear communication.

Responsibilities include assisting guests, guiding them, aiding security screening, and responding to illnesses or emergencies. Must be 21+, with basic computer skills and reliable transportation; availability for

Qualifications

• Provide world-class hospitality and assistance to guests.
• Must be 21+ years old and able to work varied shifts.
• High standards of professional appearance and conduct.

Responsibilities

• Maintain a safe environment and proactively resolve issues.
• Assist guests before, during, and after events with courtesy.
• Guide guests, provide directions, and respond to emergencies.
• Screen guests at building entrances and escalate as needed.
• Communicate clearly and maintain professional appearance.

Skills

Customer service

Communication

Friendly demeanor

Interpersonal skills

Problem solving

Tools

Basic computer skills

Job description

The St. Louis Blues at Enterprise Center and Stifel Theatre seek a Guest Experience Safety Ambassador to ensure a seamless and safe visit for all guests. Reporting to Guest Experience Managers, the role involves hospitality, proactive issue resolution, and clear communication.

Responsibilities include assisting guests, guiding them, aiding security screening, and responding to illnesses or emergencies. Must be 21+, with basic computer skills and reliable transportation; availability for