Manager, Guest Experience (Training & Development)

Praxis Tech; St. Louis (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Praxis Tech, on behalf of the St. Louis Blues organization, seeks a Manager, Guest Experience (Training & Development) to lead the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.

You will design programs, coach front-line staff, and partner with venue operations to ensure exceptional guest service during events. This role offers collaboration across departments and a focus on scalable training initiatives to enhance customer

Responsibilities

• Oversee the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.
• Coordinate learning programs with venue operations to ensure consistent, high-quality guest service during events.

Job description

Manager, Guest Experience (Training & Development)

The Manager, Guest Experience (Training & Development) will be responsible for overseeing the training and development of the guest experience team at the St. Louis Blues, Enterprise Center and Stifel Theatre.

About St. Louis Blues

The St. Louis Blues are a professional ice hockey team and the Enterprise Center and Stifel Theatre are entertainment venues operated by the company.

Estimated Benefits

• Health insurance
• Paid time off

Benefits estimated based on industry standards