Venue Security & Safety Operations Manager

St. Louis Blues; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

St. Louis Blues is seeking a Manager, Safety & Security to lead the operational readiness and lifecycle management of physical security systems at Enterprise Center and Stifel Theatre.

You will serve as the technical lead for security technology and oversee events, vendor coordination, and emergency response to ensure a safe guest experience. Responsibilities include managing access control, video systems, asset maintenance, and collaboration with IT, engineering, and public safety partners to

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Minimum three years of progressively responsible experience in physical security, venue operations, public safety, facilities, or a related field.
• Experience with security technologies, vendor coordination, and preventative maintenance programs.
• Strong communication, organizational, and project management skills.

Responsibilities

• Serve as SME for access control, video management, and electronic security systems.
• Administer ACM, Avigilon VMS, cameras, card readers, intercoms, and related infrastructure.
• Coordinate preventative maintenance, repairs, software updates, testing, and warranty work.
• Maintain system documentation, inventories, and service records.
• Recommend and support implementation of security technology improvements.
• Partner with IT, Engineering, and vendors to maintain system reliability and cybersecurity.
• Manage preventative maintenance and lifecycle planning for screening equipment, fleet assets, keys, and departmental equipment.
• Maintain inventory accountability and equipment readiness.
• Develop deployment, storage, inspection, and accountability procedures.
• Coordinate vendor repairs and replacement planning.
• Conduct operational readiness inspections and resolve deficiencies.
• Ensure security systems and equipment are fully operational before each event.
• Coordinate deployment and recovery of screening and security equipment.
• Respond to equipment failures and minimize operational disruptions.
• Serve as Safety & Security Event Manager when assigned.
• Support emergency response and post-event operational reviews.
• Manage vendor relationships and monitor service performance.
• Assist with capital planning and equipment replacement strategies.
• Identify opportunities to improve efficiency, reliability, and operational readiness.
• Collaborate with internal departments and external partners.
• Perform other duties as assigned.

Skills

Leadership & accountability

Project management

Vendor management

Communication

Organizational skills

Education

Bachelor's degree in related field

Tools

Avigilon VMS

ACM access control

CEIA OpenGate

Video management & access control systems

Job description

St. Louis Blues is seeking a Manager, Safety & Security to lead the operational readiness and lifecycle management of physical security systems at Enterprise Center and Stifel Theatre.

You will serve as the technical lead for security technology and oversee events, vendor coordination, and emergency response to ensure a safe guest experience. Responsibilities include managing access control, video systems, asset maintenance, and collaboration with IT, engineering, and public safety partners to