Guest Experience & Restaurant Operations Lead

Barcelona Wine Bar; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Job summary

Barcelona Wine Bar is seeking an Assistant General Manager to oversee daily restaurant operations in Washington, DC. You will manage staff performance, scheduling, inventory, and guest satisfaction to ensure a high-quality dining experience.

The role requires leadership, strong communication, and a proactive approach to problem solving, with a focus on hospitality and brand standards.

Qualifications

• Experience leading restaurant teams and managing guest experience.
• Proven ability to manage shifts, scheduling and training.
• Strong communication and organizational skills.

Responsibilities

• Oversee daily restaurant operations and staff performance.
• Manage scheduling, product quality and cleanliness to uphold standards.
• Control costs including labor, food and supplies.
• Ensure safety and guest satisfaction, responding to complaints promptly.
• Collaborate with General Manager and leadership team to optimize profitability.
• Lead recruitment, coaching and development of hourly staff.
• Maintain brand standards and hospitality at Barcelona Wine Bar.

Skills

Guest service leadership

People management

Communication

Decision making

Operations management

Training & development

Time management

Problem solving

Adaptability

Education

BA/BS in hotel/restaurant management

2-3 years restaurant experience

Job description

Barcelona Wine Bar is seeking an Assistant General Manager to oversee daily restaurant operations in Washington, DC. You will manage staff performance, scheduling, inventory, and guest satisfaction to ensure a high-quality dining experience.

The role requires leadership, strong communication, and a proactive approach to problem solving, with a focus on hospitality and brand standards.