Guest-Experience Restaurant Manager

Jimmy John's; Kilgore (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Dunkin' Donuts Incorporated is seeking a Restaurant Manager to lead our team and drive guest experiences, operations excellence and profitable top-line sales. You will oversee the restaurant operations in line with Dunkin' standards, franchisee expectations, and applicable laws.

Responsibilities include hiring, training, performance management, coaching, and maintaining a guest-first culture while ensuring brand standards, safety and regulatory compliance.

Qualifications

• Restaurant, retail, or supervisory experience.
• At least 18 years of age where applicable.
• High school diploma or equivalent.

Responsibilities

• Hire, train and develop team.
• Communicate job expectations.
• Plan, monitor and review performance.
• Provide coaching and disciplinary actions.
• Create a guest-first culture.
• Ensure proper staffing for guest service.
• Maintain safe, clean, compliant environment.
• Execute brand standards and systems.
• Set sales goals and monitor results.

Skills

Leadership

Guest service

Operations management

Communication

Training

Team supervision

Education

High School diploma

Job description

Dunkin' Donuts Incorporated is seeking a Restaurant Manager to lead our team and drive guest experiences, operations excellence and profitable top-line sales. You will oversee the restaurant operations in line with Dunkin' standards, franchisee expectations, and applicable laws.

Responsibilities include hiring, training, performance management, coaching, and maintaining a guest-first culture while ensuring brand standards, safety and regulatory compliance.