Guest Experience & Reservations Specialist

Guest Services, Inc.; Davenport (WA); On-site; USD 24,796; Full time

Job summary

A customer service company is looking for a Reservations Agent in Davenport, Washington. The role entails making reservations, managing communication with guests through calls and emails, and ensuring customer satisfaction. Candidates should possess a high school diploma, customer service experience, and proficiency in Office 365 and Property Management Systems. This position offers hourly compensation of $18.00 USD, making it a great opportunity for someone with strong organizational and communication skills.

Qualifications

• Must be at least 18 years of age.
• Some job-related experience preferred.
• Ability to learn and develop new skills.

Responsibilities

• Manage call, email, and messaging activity.
• Respond to guest inquiries through various channels.
• Represent the company in a professional manner.

Skills

Customer service abilities

Interpersonal skills

Organizational skills

Education

High School Diploma

Tools

Office 365

Property Management System

Job description

A customer service company is looking for a Reservations Agent in Davenport, Washington. The role entails making reservations, managing communication with guests through calls and emails, and ensuring customer satisfaction. Candidates should possess a high school diploma, customer service experience, and proficiency in Office 365 and Property Management Systems. This position offers hourly compensation of $18.00 USD, making it a great opportunity for someone with strong organizational and communication skills.