Warm-Welcome Front Desk Guest Services Agent

ARK; Davenport (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

ARK is seeking a friendly hotel front desk agent in Davenport, FL to welcome guests, manage their accounts, and ensure a seamless stay. You’ll handle reservations, check-ins, and check-outs with accuracy and courtesy.

You will coordinate with housekeeping, field guest inquiries, and process payments while maintaining guest information. The role requires basic MS Office skills and experience with reservation systems.

Qualifications

• Must have high school diploma or GED.
• Experience in hospitality and front desk preferred.
• Strong customer service and communication skills.

Responsibilities

• Welcome guests and assist with check-in and check-out.
• Coordinate with housekeeping to ensure rooms are ready.
• Handle guest inquiries, requests, and complaints professionally.
• Maintain accurate guest information and records.
• Answer calls and assist with reservations and rates.

Skills

Microsoft Office

Reservation systems

Customer service

Interpersonal skills

Education

High school diploma or GED

Job description

ARK is seeking a friendly hotel front desk agent in Davenport, FL to welcome guests, manage their accounts, and ensure a seamless stay. You’ll handle reservations, check-ins, and check-outs with accuracy and courtesy.

You will coordinate with housekeeping, field guest inquiries, and process payments while maintaining guest information. The role requires basic MS Office skills and experience with reservation systems.