Guest Experience & Reservations Agent

Peachtree Group Hospitality Management; Modesto (CA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401(k) match

Paid holidays

Paid time off

Employee assistance program

Job summary

Peachtree Group Hospitality Management in Modesto, CA is seeking a Guest Service Agent to welcome guests, process check-ins and check-outs, secure payments, and verify billing while delivering friendly, professional service in line with brand standards. The role focuses on anticipating guest needs, assisting with reservations, handling requests promptly, and upholding high quality service.

Benefits include medical, dental, vision, disability, life insurance, and a 401(k) match, plus paid

Qualifications

• Customer service oriented; professional communication.
• Cash handling and payment processing.
• Attention to billing details and accuracy.
• Reservation support and guest service coordination.

Responsibilities

• Process guest check-ins and check-outs.
• Secure and verify guest payments and billing.
• Assist guests with reservations and special requests.
• Provide friendly, professional service in line with brand standards.

Job description

Peachtree Group Hospitality Management in Modesto, CA is seeking a Guest Service Agent to welcome guests, process check-ins and check-outs, secure payments, and verify billing while delivering friendly, professional service in line with brand standards. The role focuses on anticipating guest needs, assisting with reservations, handling requests promptly, and upholding high quality service.

Benefits include medical, dental, vision, disability, life insurance, and a 401(k) match, plus paid