Guest Experience & Recreation Lead

Montage International; Bluffton (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Montage International in Bluffton, South Carolina seeks a Recreation Supervisor to lead guest interactions, coordinate bike and golf cart rentals, and manage the arrival and departure of equipment.

You will train associates, supervise cleanliness and standards, handle guest concerns with professionalism, and maintain records while staying informed about local weather, tides, and available recreational activities.

Qualifications

• College Degree or educational equivalent preferred.
• 2 years of managerial experience.
• Luxury hospitality experience is a plus.
• Strong passion for customer service; experience handling and resolving guest concerns promptly.
• Must be organized.
• Strong verbal communication skills—ability to communicate effectively with guests and vendors.
• Have a vast array of knowledge about recreational activities applicable to the area.

Responsibilities

• Schedule associates.
• Oversee department cleanliness and organization.
• Ensure all standards are met.
• Competently handle guest complaints in a professional manner.
• Train associates.
• Serve as the primary resource regarding local weather, tides, leisure activities, and bike/golf cart rentals.

Skills

Managerial experience

Customer service

Communication

Organizational skills

Recreational knowledge

Problem resolution

Education

College Degree

Job description

Montage International in Bluffton, South Carolina seeks a Recreation Supervisor to lead guest interactions, coordinate bike and golf cart rentals, and manage the arrival and departure of equipment.

You will train associates, supervise cleanliness and standards, handle guest concerns with professionalism, and maintain records while staying informed about local weather, tides, and available recreational activities.