Guest Experience Pro: Ticket & Retail

Flyover Attractions, Inc.; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Flyover Attractions in Chicago is seeking a Guest Experience Guide for Ticket & Retail to warmly welcome guests and ensure smooth, safe experiences.

You'll greet, scan tickets, upsell photo packages, handle cash, and share knowledge about local attractions. The role offers seasonal and regular hours, requires standing and light lifting, and a friendly, energetic attitude.

We value teamwork, reliability, and excellent guest service, with opportunities to grow within the company.

Qualifications

• Ability to greet guests and provide a welcoming experience.
• Accurate information on experiences, prices, restrictions, and content.
• Cash handling and reconciliation.
• Knowledgeable about photo packages and backgrounds.
• Ability to upsell at Point of Sale.

Responsibilities

• Greet guests, scan tickets, and answer questions in a welcoming and positive manner.
• Provide accurate information on experiences, price, restrictions, and content.
• Edit photos and explain photo packages and backgrounds.
• Handle cash and reconcile daily totals.

Skills

Guest greeting

Cash handling

Upselling at POS

POS proficiency

Safety awareness

Team communication

Flexibility

Public speaking

Tools

POS software

Job description

Flyover Attractions in Chicago is seeking a Guest Experience Guide for Ticket & Retail to warmly welcome guests and ensure smooth, safe experiences.

You'll greet, scan tickets, upsell photo packages, handle cash, and share knowledge about local attractions. The role offers seasonal and regular hours, requires standing and light lifting, and a friendly, energetic attitude.

We value teamwork, reliability, and excellent guest service, with opportunities to grow within the company.