Guest Experience Specialist — Museum & Tickets (Part-Time)

Adler Planetarium; Chicago (IL); On-site; USD 24,108 - 25,334; Part time

Benefits offered by this job

Vacation days

Sick days

403B retirement savings plan

Employee Assistance Program

Free entrance to Chicago area museums

Job summary

A local science museum in Chicago is seeking a Guest Services Representative to provide exceptional service to guests. Responsibilities include greeting visitors, validating tickets, and managing group processes. The ideal candidate will thrive in a dynamic environment, possess strong customer service skills, and have prior experience in a guest-facing role. This part-time position offers a competitive hourly rate and benefits such as vacation days and retirement savings plans.

Qualifications

• Minimum one year of experience in a guest-facing role with cash handling responsibilities.
• Basic knowledge of ticketing systems.
• Basic understanding of the Museum Campus and local attractions.

Responsibilities

• Greet guests and verify tickets.
• Handle ticket sales and group processing.
• Provide customer service and support museum operations.

Skills

Customer service

Effective communication

Multi-tasking

Teamwork

Education

High School Diploma or equivalent

Tools

G Suite

Microsoft Office Suite

Gateway Galaxy Ticketing System

Job description

A local science museum in Chicago is seeking a Guest Services Representative to provide exceptional service to guests. Responsibilities include greeting visitors, validating tickets, and managing group processes. The ideal candidate will thrive in a dynamic environment, possess strong customer service skills, and have prior experience in a guest-facing role. This part-time position offers a competitive hourly rate and benefits such as vacation days and retirement savings plans.