Guest Experience Associate: Ticket Scanner & Coat Check

Live Nation International; Chicago (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

A leading live entertainment company is seeking enthusiastic individuals for Ticket Scanner and Usher roles in Chicago. Responsibilities include welcoming guests, scanning tickets, assisting with seating, and providing outstanding service. The ideal candidate will have a customer-friendly attitude, effective communication skills, and time management abilities. Join our vibrant team and be part of unforgettable live experiences.

Qualifications

• Must be at least 18 years of age.
• At least 2 years in Customer Service and communications.
• Valid BASSET certification (preferred).

Responsibilities

• Welcome guests with a smile and scan tickets upon entry.
• Assist guests with locating their seats.
• Provide great customer service and address guest complaints.

Skills

Customer service friendly attitude

Critical thinking

Time management

Effective communication

Education

High school diploma or equivalent

Job description

A leading live entertainment company is seeking enthusiastic individuals for Ticket Scanner and Usher roles in Chicago. Responsibilities include welcoming guests, scanning tickets, assisting with seating, and providing outstanding service. The ideal candidate will have a customer-friendly attitude, effective communication skills, and time management abilities. Join our vibrant team and be part of unforgettable live experiences.