Guest Experience Pro — Movie Theater Team Member

Cinemark USA, Inc.; San Jose (CA); On-site; USD 38,000 - 41,000; Part time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking a Theater Team Member in San Jose to greet Guests, answer questions, and maintain a clean, safe, and welcoming environment across concessions, box office, and usher duties as needed.

The role requires strong customer service, basic math, and the ability to work flexible hours including evenings and weekends. You will operate the POS, verify tickets, and provide information on pricing and events.

Qualifications

• Entry-level customer service role at a movie theater.
• Requires basic math skills and ability to operate a POS.
• Must be able to communicate in English effectively.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Operate Cinemark’s POS system for all transactions at the assigned register.
• Verify tickets and direct Guests to auditoriums.
• Provide pricing, movie information, and event details.
• Respond to Guest questions with professionalism and accuracy.
• Keep the theater clean and safe; monitor safety and security issues.

Skills

Customer service

Cash handling

Teamwork

English communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Cinemark USA, Inc. is seeking a Theater Team Member in San Jose to greet Guests, answer questions, and maintain a clean, safe, and welcoming environment across concessions, box office, and usher duties as needed.

The role requires strong customer service, basic math, and the ability to work flexible hours including evenings and weekends. You will operate the POS, verify tickets, and provide information on pricing and events.