Castaway Bay Front Desk Agent

Six Flags Entertainment Corporation; Sandusky (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Six Flags Entertainment Corporation at Cedar Point's Castaway Bay is hiring a Front Desk Agent. You will welcome guests, check them in and out, and handle charges using the hotel's property management system. The role emphasizes friendly service and efficient front desk operation.

Candidates must be 18 or older and able to work nights, weekends, and holidays. You may be required to pass a background check and a drug test, with safety and guest satisfaction as top priorities.

Qualifications

• Must be at least 18 years old.
• Ability to stand, bend, and lift up to 50 lbs.
• Ability to pass background check and drug test.
• Ability to work nights, weekends, and holidays to meet business needs.

Responsibilities

• Check guests in and out and manage charges using the hotel PMS.
• Answer guest questions in person and on the phone and assist guests throughout their stay.
• Provide exceptional guest service and maintain smooth front desk operations.

Skills

Guest service

Communication

Job description

Overview

$14.25/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Castaway Bay.

You’ll also…

• Check guests in and out of Castaway Bay and answer any guest questions or concerns throughout their stay.
• Answer guest questions in person and on the phone.
• Collect and record all charges as well as perform general office procedures.
• Learn and utilize the hotel Property Management System.

Responsibilities

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN.As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.

• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications

• Must be at least 18 years of age
• Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
• Ability to provide exceptional guest service
• Ability to work nights, weekends, and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law