Front Desk Agent: Elevate Guest Experience & Service

Six Flags Entertainment Corporation; Sandusky (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Six Flags Entertainment Corporation at Cedar Point's Castaway Bay is hiring a Front Desk Agent. You will welcome guests, check them in and out, and handle charges using the hotel's property management system. The role emphasizes friendly service and efficient front desk operation.

Candidates must be 18 or older and able to work nights, weekends, and holidays. You may be required to pass a background check and a drug test, with safety and guest satisfaction as top priorities.

Qualifications

• Must be at least 18 years old.
• Ability to stand, bend, and lift up to 50 lbs.
• Ability to pass background check and drug test.
• Ability to work nights, weekends, and holidays to meet business needs.

Responsibilities

• Check guests in and out and manage charges using the hotel PMS.
• Answer guest questions in person and on the phone and assist guests throughout their stay.
• Provide exceptional guest service and maintain smooth front desk operations.

Skills

Guest service

Communication

Job description

Six Flags Entertainment Corporation at Cedar Point's Castaway Bay is hiring a Front Desk Agent. You will welcome guests, check them in and out, and handle charges using the hotel's property management system. The role emphasizes friendly service and efficient front desk operation.

Candidates must be 18 or older and able to work nights, weekends, and holidays. You may be required to pass a background check and a drug test, with safety and guest satisfaction as top priorities.