Front Desk & Guest Experience Specialist

Six Flags Entertainment Corporation; Sandusky (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free uniforms

Free admission to Cedar Point and our

Free tickets to local attractions

Free tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights, game nights

Job summary

Six Flags Entertainment Corporation at Cedar Point in Ohio is seeking a Front Desk Agent to provide exceptional guest service at the Sawmill Creek property. You will greet guests, assist with check-in/check-out, sell tickets and add-ons, and answer inquiries both in person and by phone.

The role requires learning and using the Opera Property Management System and flexibility to work 1st, 2nd, or 3rd shifts.

Qualifications

• Must be able to work 1st, 2nd, or 3rd shifts as needed.
• Charismatic attitude and strong guest service orientation.
• Ability to learn and use Opera Property Management System.
• Able to work days, nights, weekends and holidays.
• Able to stand for long periods.

Responsibilities

• Check guests in and out of the hotel and sell tickets.
• Answer guest questions and provide information.
• Maintain guest information securely.
• Support Front Desk operations and communicate with shift manager.
• Adhere to Six Flags safety guidelines.

Skills

Guest service

Communication

Flexibility

Attendance

Tools

Opera PMS

Job description

Six Flags Entertainment Corporation at Cedar Point in Ohio is seeking a Front Desk Agent to provide exceptional guest service at the Sawmill Creek property. You will greet guests, assist with check-in/check-out, sell tickets and add-ons, and answer inquiries both in person and by phone.

The role requires learning and using the Opera Property Management System and flexibility to work 1st, 2nd, or 3rd shifts.