Guest Experience Pro — Front Desk & Hospitality Sales

Hotel Management and Consulting, Inc.; South Brunswick (NJ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

DailyPay Access

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee Assistance Program

Career Growth

Job summary

Hotel Management and Consulting, Inc. is seeking a friendly Guest Attendant in New Jersey to be the face of the hotel. You will handle reservations, check-ins/outs, guest requests, and daily front office tasks with a professional demeanor.

Ideal candidates bring customer service experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining a welcoming atmosphere for guests and tours of the property.

Qualifications

• At least one year in customer service; hotel operations experience preferred.
• Proficient computer skills and basic office software knowledge.
• Excellent communication skills with guests and team members.
• Strong organizational, time management, and problem-solving abilities.

Responsibilities

• Front Office Operations: reservations, renewals, check-ins/outs, and related paperwork.
• Guest Services: meet guest needs, conduct tours for potential guests, close sales, fulfill special requests.
• Laundry Duties: manage washing, drying, folding, and organizing linens and towels.
• Cleaning & Maintenance: perform cleaning tasks and ensure supplies are stocked.
• Sales & Marketing: assist with in-house guest sales and occupancy initiatives.
• Emergency Procedures: follow property emergency procedures and security measures.
• Other duties as assigned.

Skills

Customer service

Proficient computer skills

Excellent communication

Organizational skills

Time management

Problem solving

Job description

Hotel Management and Consulting, Inc. is seeking a friendly Guest Attendant in New Jersey to be the face of the hotel. You will handle reservations, check-ins/outs, guest requests, and daily front office tasks with a professional demeanor.

Ideal candidates bring customer service experience, strong communication, and the ability to multitask in a fast-paced environment while maintaining a welcoming atmosphere for guests and tours of the property.